Give your front desk an AI agent that books and reschedules OPD appointments, answers routine patient questions, shares report-ready updates and runs post-visit follow-ups. It works on WhatsApp, web chat and phone, in English and Indian languages, and hands anything clinical to your staff.
Integrates with the tools you already use
Front-desk and coordinator tasks that follow a clear script and repeat every day
Patients pick a department, doctor and time. The agent checks the doctor's schedule, books the slot and sends a confirmation with the visit details and what to bring.
Patients can move or cancel a visit in the same chat. The freed slot goes back into the schedule so your team can offer it to someone on the waitlist.
The agent tells patients whether a lab report or discharge summary is ready, using the status your system exposes, and points them to the collection counter or portal.
Visiting hours, consultation fees, accepted insurance, parking, preparation instructions for a test. Answers come from the documents your team uploads, not guesses.
Day-before reminders, fasting instructions for a scheduled test, and a check-in message after the visit asking whether the patient needs a follow-up booking.
Symptoms, medication questions, billing disputes and anything urgent go straight to a human with the conversation attached. The agent does not give medical advice.
A typical rollout for a clinic or a hospital department
Illustrative examples of a booking and a safety handoff. Your agent's wording follows the scripts you configure.
Booking an OPD slot on WhatsApp
Illustrative example
Need an appointment with an ENT doctor this week
I can help with that. Our ENT department has openings on Thursday at 10:30 am and 4:00 pm, and Friday at 11:15 am. Which works for you?
Thursday 4pm
Booked: ENT consultation, Thursday 4:00 pm. Please carry any previous prescriptions and arrive 15 minutes early for registration. Reply RESCHEDULE any time to change it.
Slot written back to the schedule
Appointment booked and confirmation sent
Clinical question routed to staff
Illustrative example
Can I take my BP tablet before the blood test tomorrow?
That is a question for your doctor or our nursing team, so I am passing it to them now with your test booking details. Someone will reply here shortly.
Medication question triggers handoff
Handed to nursing desk with booking context
Start free, scale as you grow. No per-message fees, no hidden costs.
Tell us how patients book today and we will map out a patient support agent for your clinic or department.
Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.
Custom pricing based on your needs
No hidden fees or surprises
Flexible payment options
Volume discounts available
Free consultation & demo
30-day money-back guarantee
Our team will get back to you within 24 hours with a personalized pricing proposal
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