Purpose-built voice AI for e-commerce businesses in Kolkata. Bengali, Hindi, and English language support.
65%
Reduction in customer call volume
3x
Faster order query resolution
38%
Lower customer service costs
Integrates with the tools you already use
Kolkata customers can check order status, delivery timelines, and shipping updates in fluent Bengali, Hindi, or English.
Handle massive order surges during Durga Puja, Kali Puja, and Diwali shopping seasons without hiring temporary call center staff.
Voice AI for Kolkata's traditional retail hubs expanding online, handling product inquiries and order management in Bengali.
Reduce RTO rates with automated COD confirmation calls in Bengali for deliveries across Kolkata and West Bengal.
Specialized voice support for Kolkata's famous handicraft and handloom e-commerce handling customization and fabric inquiries.
Voice AI for Kolkata's online sweet shops and food delivery businesses managing orders, especially during Bijoya Dashami season.
Integrate with your e-commerce platform serving Kolkata and West Bengal customers.
Set up order tracking, COD verification, and return processing with Bengali and Hindi support.
Go live with local Kolkata phone numbers for instant customer recognition and trust.
Monitor resolution rates, customer satisfaction, and operational cost savings.
"Our online sweet shop gets flooded with orders during Durga Puja. Edesy's voice agent in Bengali handles order confirmations and delivery updates flawlessly."
Arnab Mukherjee
"We sell handloom sarees from Kolkata to customers nationwide. The voice agent handles sizing queries and custom order details in Bengali better than we expected."
Rima Dasgupta
Resources to help you evaluate and implement
AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee
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