AI Voice Agent
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E-Commerce in Mumbai

AI Voice Agent for E-Commerce in Mumbai

Purpose-built voice AI for e-commerce businesses in Mumbai. Hindi and Marathi language support.

70%

Reduction in cart abandonment calls

3x

Faster order status resolution

24/7

Customer support in Marathi & Hindi

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

E-Commerce Voice AI for Mumbai

Order Tracking in Marathi & Hindi

Customers across Mumbai can check order status, delivery timelines, and shipping updates in their preferred language.

COD Confirmation Calls

Automate cash-on-delivery verification calls for Mumbai orders, reducing RTO rates common in the city's dense delivery network.

Festival Season Scaling

Handle surges during Ganesh Chaturthi, Diwali, and Navratri shopping spikes without adding temporary staff.

Return & Exchange Processing

Automate return pickups and exchange requests for Mumbai's fashion and lifestyle e-commerce segment.

Local Delivery Coordination

Voice AI coordinates with Mumbai's local logistics partners for same-day and hyperlocal deliveries across the city.

Payment Follow-Up Automation

Automated calls for failed payments, pending UPI transactions, and EMI reminders tailored to Mumbai shoppers.

How It Works

1

Connect Your E-Commerce Platform

Integrate with Shopify, WooCommerce, or your custom storefront serving Mumbai customers in minutes.

2

Configure Mumbai-Specific Workflows

Set up voice flows for COD confirmation, order tracking, and return processing with Marathi and Hindi support.

3

Go Live with Mumbai Numbers

Launch with local Mumbai phone numbers that customers recognize and trust.

4

Monitor & Optimize

Track call resolution rates, customer satisfaction, and cost savings across your Mumbai operations.

What Our Customers Say

"Our Andheri warehouse handles thousands of orders daily. Edesy's voice agent cut our customer call volume by 60% while improving satisfaction scores."

Priya Sharma

"During Diwali sale, we handled 5x more customer calls without hiring a single temp agent. The Marathi support was a game-changer for our local customers."

Rajesh Patil

Frequently Asked Questions

Simple, Transparent Pricing

AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager
Bring Your Own Keys
₹1.5/ minute + your AI & telephonyplatform fee
Use your own STT, LLM & TTS keys
  • Lowest platform rate
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs keys
  • Pay AI providers directly at your own rates
  • No platform markup on AI minutes
  • Data residency & compliance friendly
  • Best for high volume
See BYOK Pricing

Transform E-Commerce in Mumbai

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Simple, Transparent Pricing

Start from $0.04/min - 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers