Automate delivery updates, dispatch coordination, driver communication, and shipment tracking with intelligent voice AI. Streamline supply chain operations and improve customer satisfaction.
80%
Status Calls Automated
35%
Fewer Support Tickets
24/7
Tracking Updates
Trusted by logistics companies worldwide
Enterprise-grade capabilities for supply chain operations
Provide real-time shipment status, location updates, and delivery ETAs through natural voice conversations.
Coordinate delivery windows, handle rescheduling requests, and manage address changes automatically.
Automate driver dispatch notifications, route updates, and pickup scheduling through voice calls.
Proactively notify customers about delays, damaged shipments, and customs holds with resolution options.
Confirm deliveries, collect recipient signatures via voice, and handle delivery dispute resolution.
Handle international shipment inquiries in 50+ languages for global logistics operations.
Call Automation
Fewer Escalations
Avg Handle Time
Customer Satisfaction
Integrate with your Transportation Management System, WMS, and tracking platforms via APIs.
Set up call flows for tracking, delivery coordination, exception handling, and dispatch operations.
Import routes, service levels, carrier details, and SLA data for accurate customer communication.
Handle inbound tracking calls and launch proactive delivery notification campaigns.
Track call volumes, resolution rates, delivery satisfaction, and operational efficiency metrics.
"Where-is-my-package calls used to consume 60% of our call center capacity. The voice agent now handles 85% of tracking inquiries automatically."
SC
Shipping Company
Director of Customer Service at Last-Mile Delivery
"Proactive delay notifications reduced complaint calls by 40%. Customers appreciate being informed before they have to call us."
FF
Freight Forwarder
VP Operations at International Logistics
"Driver dispatch and pickup coordination is now fully automated. Our dispatchers handle 3x more shipments without additional hires."
CS
Courier Service
Operations Manager at Express Delivery
Resources to help you evaluate and implement
Voice AI for more sectors
AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee
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