AI Voice Assistant
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Feature

Inbound & Outbound AI Voice Assistant

One AI assistant that handles both incoming customer calls and outgoing campaigns. Available 24/7, auto-scales to any volume, and adapts its conversation flow for support, sales, or collections.

Inbound+Outbound

Call Handling

24/7

Available

Auto-Scale

Capacity

Campaign

Ready

Inbound & Outbound Capabilities

Complete call handling in both directions

Inbound Call Handling

Answer customer calls instantly, understand their intent, and resolve queries or route to the right department without hold times

Outbound Campaigns

Run automated outbound calling campaigns for sales, reminders, surveys, and collections with intelligent conversation flows

24/7 Availability

Never miss a call. The AI assistant answers inbound calls at any hour and runs outbound campaigns on your schedule

Auto-Scaling

Handle 10 or 10,000 concurrent calls with the same quality. Infrastructure scales automatically based on demand

Dynamic Call Flows

Different conversation scripts for inbound support, outbound sales, payment reminders, and appointment confirmations

Retry & Follow-Up

Automatic retry logic for unanswered outbound calls with configurable intervals and maximum attempt limits

How Inbound & Outbound Works

Unified call handling for both directions

1

Call Initiated

Inbound call received or outbound call placed based on campaign schedule

2

Flow Selected

AI selects the appropriate conversation flow based on call direction and purpose

3

Conversation Handled

AI navigates the conversation, collects data, and resolves the query

4

Outcome Logged

Call outcome, data collected, and next steps recorded in your CRM or dashboard

Inbound & Outbound in Action

Businesses handling calls at scale

"We use the same AI assistant for inbound support and outbound appointment confirmations. It handles 2,000 calls daily and freed up our entire call center team for complex cases."

2,000 Calls/Day

Healthcare

Operations Director

"Outbound campaigns for payment reminders used to require 20 agents. Now the AI handles it all, and our collection rate actually improved because calls go out consistently on schedule."

20 Agents Replaced

Financial Services

Collections Head

Inbound & Outbound FAQ

Common questions about call handling

Explore More Features

Other AI voice assistant capabilities

Simple, Transparent Pricing

AI-powered voice assistant from ₹6/min - 60% cheaper than alternatives

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers

Handle Every Call with AI

Inbound support and outbound campaigns on one platform

Flexible Pricing

Get a Demo of Inbound & Outbound

Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.

AI Voice Assistant - Inbound & Outbound - Contact Us for Pricing
Get a personalized quote tailored to your business requirements

What You Get

Custom pricing based on your needs

No hidden fees or surprises

Flexible payment options

Volume discounts available

Free consultation & demo

30-day money-back guarantee

Get Your Custom Quote

Our team will get back to you within 24 hours with a personalized pricing proposal

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