Automate plan upgrades, bill inquiries, service activation, recharge reminders, and complaint resolution. Handle millions of subscriber calls with AI that understands telecom workflows natively.
65%
Call Deflection
40%
Churn Reduction
<1s
Response Time
Trusted by telecom providers
Purpose-built features for mobile, broadband, and DTH operators
Proactive outreach to subscribers with personalized upgrade offers based on usage patterns and data consumption
Handle bill amount queries, payment due dates, outstanding balance, and guide subscribers through payment options
Automate activation of value-added services, international roaming, data packs, and caller tune subscriptions
First-level complaint handling for network issues, call drops, slow data, and billing disputes with ticket creation
Automated calls before plan expiry with current balance, recharge options, and exclusive retention offers
Identify at-risk subscribers and deploy retention campaigns with personalized offers before they port out
Call Center Deflection
Subscriber Churn Reduction
Upsell Conversion Rate
Operational Cost Savings
Connect to your billing system, CRM, and subscriber database for real-time account information and plan details
Set up bill inquiry flows, plan upgrade scripts, complaint handling workflows, and recharge reminder campaigns
Handle inbound support calls and outbound campaigns simultaneously across millions of subscribers
Track deflection rates, upsell conversions, resolution rates, and subscriber satisfaction with AI-powered insights
"We deflected 65% of inbound support calls to the AI assistant. Bill inquiries, plan details, and recharge queries are handled instantly. Our call center team now focuses only on complex escalations."
VC
VP Customer Operations
Operations at Regional Telecom Operator
"Our proactive plan upgrade campaigns via AI voice calls achieved a 25% conversion rate -- 3x higher than SMS campaigns. Subscribers respond better to personalized voice offers that explain the value proposition."
HO
Head of Revenue
Revenue at Broadband Service Provider
"Subscriber churn reduced by 40% after we deployed retention calls for at-risk users. The AI identifies users approaching plan expiry with declining usage and offers tailored retention packages before they even think about porting."
CM
Chief Marketing Officer
Marketing at Mobile Virtual Network Operator
Resources to help you evaluate and implement
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AI-powered voice assistant from ₹6/min - 60% cheaper than alternatives
Deploy AI voice assistant for telecom in minutes. Deflect calls, reduce churn, and drive upsells at scale.