Unified inbox for patient queries via WhatsApp, Live Chat, and Email. AI-powered support for appointments, prescriptions, and health inquiries
Query Automation
Availability
Avg Response
Patient Rating
How healthcare businesses use Convo AI
Patients book appointments via WhatsApp with AI-powered slot selection and confirmation
Handle medication questions, refill requests, and dosage clarifications 24/7
Send lab reports securely via WhatsApp with patient verification
Answer coverage questions, claim status, and pre-authorization inquiries
Common pain points in healthcare customer support
High patient query volumes
Multilingual patient base
After-hours support needs
Document sharing compliance
Appointment coordination
Staff efficiency
Why healthcare businesses choose Convo AI
HIPAA-aware messaging
WhatsApp appointment booking
Multi-language patient support
EHR integration ready
Secure document sharing
Team collaboration inbox
Real results from healthcare businesses
"WhatsApp support transformed our healthcare customer experience. Response times dropped from hours to minutes."
60% Query Automation
Leading Brand
Support Head
"The unified inbox helps our team manage appointment booking and prescription queries efficiently."
24/7 Availability
Growing Company
Operations
"AI chatbot handles routine queries automatically. Our agents focus on complex healthcare issues."
3min Avg Response
Enterprise Client
CX Manager
Lower than Intercom, Drift, Crisp
AI chatbot from ₹0/month + per conversation
Common questions about healthcare support
Convo AI provides a unified inbox for WhatsApp, Live Chat, Instagram, and Email. Healthcare businesses can manage all customer conversations in one place with AI-powered automation.
Yes! With official WhatsApp Business API, you can provide professional customer support. Perfect for appointment booking and prescription queries.
Yes, we offer integrations with popular healthcare tools and CRMs. HIPAA-aware messaging, WhatsApp appointment booking are built-in.
Absolutely! Our AI chatbot can handle common healthcare queries 24/7. It understands customer intent and provides accurate responses or routes to agents.
We support WhatsApp Business API, Instagram DMs, Facebook Messenger, Live Chat, and Email. All conversations in one unified inbox for your healthcare team.
We offer a free plan to get started. Paid plans are affordable with unlimited team members. WhatsApp conversation charges as per Meta rates.
Convo AI for every industry