WhatsApp Shared Inbox

WhatsApp Shared Inbox Integrations

Connect your shared inbox to the tools your team already uses. Helpdesks, CRMs, automation platforms, plus a full REST API and webhooks.

Helpdesk & CRM

Keep tickets and customer context in sync

Zendesk

Sync tickets and conversation history.

Freshdesk

Two-way ticket and contact sync.

Intercom

Unify WhatsApp with your inbox.

Salesforce

Link conversations to CRM records.

HubSpot

Sync contacts and deal context.

Shopify

Surface order data in chats.

Automation & API

Build custom workflows around your inbox

Zapier

Connect 1000+ apps with no code.

REST API

Full API for custom integrations.

Webhooks

Real-time events for every action.

WhatsApp Business API

Official WhatsApp Business API.

What You Can Build

Connect your inbox to the rest of your stack

Two-Way Sync

Keep contacts and tickets aligned across systems.

Event Webhooks

Trigger workflows on new messages, assignments, or resolutions.

Custom API Apps

Send messages and manage conversations programmatically.

No-Code Automations

Wire up actions with Zapier across 1000+ apps.

Why It Matters

A connected inbox is a faster inbox

For Your Team

  • Customer context in one place

  • No copy-paste between tools

  • Faster resolution times

  • Fewer missed handoffs

For Your Stack

  • Official WhatsApp Business API

  • REST API access

  • Real-time webhooks

  • Self-hosted deployment option

Connect in 3 Steps

From integration to live in minutes

  1. Step 1 of 3: Choose a Tool

    Pick a native integration or use the API

  2. Step 2 of 3: Authenticate

    Connect with API keys or OAuth

  3. Step 3 of 3: Configure Sync

    Map fields and enable webhooks

Connect Your Support Stack

Bring WhatsApp into the tools your team already runs on.

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