WhatsApp Shared Inbox Integrations

Connect your shared inbox to the tools your team already uses. Helpdesks, CRMs, automation platforms, plus a full REST API and webhooks.

Helpdesk & CRM

Keep tickets and customer context in sync

Zendesk

Sync tickets and conversation history.

Freshdesk

Two-way ticket and contact sync.

Intercom

Unify WhatsApp with your inbox.

Salesforce

Link conversations to CRM records.

HubSpot

Sync contacts and deal context.

Shopify

Surface order data in chats.

Automation & API

Build custom workflows around your inbox

Zapier

Connect 1000+ apps with no code.

REST API

Full API for custom integrations.

Webhooks

Real-time events for every action.

WhatsApp Business API

Official WhatsApp Business API.

What You Can Build

Connect your inbox to the rest of your stack

Two-Way Sync

Keep contacts and tickets aligned across systems.

Event Webhooks

Trigger workflows on new messages, assignments, or resolutions.

Custom API Apps

Send messages and manage conversations programmatically.

No-Code Automations

Wire up actions with Zapier across 1000+ apps.

Why It Matters

A connected inbox is a faster inbox

For Your Team

  • Customer context in one place

  • No copy-paste between tools

  • Faster resolution times

  • Fewer missed handoffs

For Your Stack

  • Official WhatsApp Business API

  • REST API access

  • Real-time webhooks

  • Self-hosted deployment option

Connect in 3 Steps

From integration to live in minutes

Choose a Tool
Pick a native integration or use the API
Authenticate
Connect with API keys or OAuth
Configure Sync
Map fields and enable webhooks

Connect Your Support Stack

Bring WhatsApp into the tools your team already runs on.

View Pricing