Omnichannel support for policy queries, claims, and renewals via WhatsApp and Live Chat
Query Automation
Renewal Improvement
Claim Updates
Customer Rating
How insurance businesses use Convo AI
Coverage details, premium information, and policy document requests
Claim filing assistance, status updates, and document submission
Renewal reminders, premium comparison, and payment assistance
Product recommendations, quote generation, and comparison help
Common pain points in insurance customer support
Complex policy queries
Claims documentation
Renewal follow-ups
Multi-product support
Compliance requirements
Agent coordination
Why insurance businesses choose Convo AI
IRDAI compliance ready
Secure document sharing
CRM integration
Multi-channel support
Agent inbox
Claim tracking
Real results from insurance businesses
"WhatsApp support transformed our insurance customer experience. Response times dropped from hours to minutes."
45% Query Automation
Leading Brand
Support Head
"The unified inbox helps our team manage policy queries and claims support efficiently."
30% Renewal Improvement
Growing Company
Operations
"AI chatbot handles routine queries automatically. Our agents focus on complex insurance issues."
50% Claim Updates
Enterprise Client
CX Manager
Lower than Intercom, Drift, Crisp
AI chatbot from ₹0/month + per conversation
Common questions about insurance support
Convo AI provides a unified inbox for WhatsApp, Live Chat, Instagram, and Email. Insurance businesses can manage all customer conversations in one place with AI-powered automation.
Yes! With official WhatsApp Business API, you can provide professional customer support. Perfect for policy queries and claims support.
Yes, we offer integrations with popular insurance tools and CRMs. IRDAI compliance ready, Secure document sharing are built-in.
Absolutely! Our AI chatbot can handle common insurance queries 24/7. It understands customer intent and provides accurate responses or routes to agents.
We support WhatsApp Business API, Instagram DMs, Facebook Messenger, Live Chat, and Email. All conversations in one unified inbox for your insurance team.
We offer a free plan to get started. Paid plans are affordable with unlimited team members. WhatsApp conversation charges as per Meta rates.
Convo AI for every industry