CRM Integration

Missed Call Integration for HubSpot

Feed missed call campaign leads into HubSpot as contacts, with the campaign stored on a property your workflows can use. We connect your HubSpot portal for you using our signed webhook and REST API, usually within a few days, so offline responses show up next to your form fills and ad leads.

Which fields land where in HubSpot

One missed call becomes one record, tagged with the campaign that produced it.

Phone number

data.from, the caller's number in +91 format, on the contact's Mobile phone number property.

Missed call campaign

A custom contact property set to data.phone_number_name, the campaign name of the number dialled.

Lifecycle stage / lead status

Set to Lead and New on creation, so your existing views and lists pick it up.

Timeline note

The call time recorded on the contact, so reps see when the person reached out.

Typical workflows for HubSpot users

Match by phone first

HubSpot usually deduplicates contacts by email, which a missed call does not have. The connection searches for the phone number first and updates the existing contact instead of creating a duplicate.

Workflows on the campaign property

Enrol contacts when the missed call campaign property is set: assign an owner, create a call task or notify a Slack channel.

Nurture when you get an email

Once a rep calls back and captures an email, the contact can join your existing email nurture or sequences.

Attribution reports

Report contacts by missed call campaign alongside original source, so offline campaigns are visible in the same dashboard as paid and organic.

Phone-first leads in an email-first CRM

HubSpot is built around email, while a missed call gives you only a phone number. That is not a problem if the connection is designed for it: contacts are matched on phone, the campaign is kept in its own property so it is not overwritten by later form fills, and workflows turn the missed call into a task for a human callback. After that first conversation, the lead behaves like any other HubSpot contact.

How the connection is set up

  1. Step 1 of 4: Buy your numbers

    Sign in at missedcall.edesy.in, complete KYC and buy one number per campaign, named the way you want the source to read in HubSpot.

  2. Step 2 of 4: Share your setup

    Tell us which HubSpot objects and fields you use for new leads and who should own them. Tell us which properties, pipelines and owners you use.

  3. Step 3 of 4: We connect it

    Our team points the signed call.missed webhook at your HubSpot and maps the fields, usually within a few days.

  4. Step 4 of 4: Test together

    Give each number a test missed call and confirm the record, source and owner look right before the campaign goes live.

Tell us about your calls

Share your use case and volume. We reply within one working day with a setup plan and pricing.

Available Now vs Built On Request

Missed call service is live and self-serve at missedcall.edesy.in: complete KYC, pick a number and start capturing callers the same day. Everything in the second list we set up for your account on request - tell us what you need.

Available now

  • Auto-reject missed call number

    Calls are cut with a busy tone before they are answered, so callers are never charged.

  • Instant caller capture

    Every missed call is logged with the caller number, time and the number they dialled.

  • Campaign dashboard and CSV export

    Totals, unique callers and a daily chart per number; download every lead as CSV.

  • Real-time webhook

    Signed call.missed events to your CRM or backend, with retries, replay and no charge for failed deliveries.

  • REST API

    List, summarise and export missed calls and manage numbers and plans by API key.

  • Edesy CRM

    Send every missed caller into Edesy CRM as a lead (free CRM plan available).

Pricing

Number Rs 499/month plus Rs 0.30 per missed call sent to your webhook - the missed-call list and CSV are free without a webhook. Unlimited plan Rs 1,498/month per number (fair use 1,00,000 calls, then Rs 0.10). Prepay 3, 6 or 12 months for up to 25% off. Prices exclude GST; KYC required before buying a number.

Built on request

  • SMS or WhatsApp reply

    Send a message back to every missed caller.

  • Automatic AI voice callback

    An AI voice agent calls each missed caller back within a minute.

  • Salesforce, Zoho, HubSpot or in-house CRM

    We connect missed-call leads to your CRM for you, usually within a few days.

  • Repeat-caller de-duplication

    Count a caller once within a time window you choose.

  • Missed call verification

    Verify a user by a missed call from their registered mobile instead of an OTP.

  • Toll-free and short / premium numbers

    Easy-to-remember campaign numbers.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Frequently Asked Questions

Get missed call leads into HubSpot

Buy a number today and tell us your CRM; we connect it, usually within a few days.