CRM Integration

Missed Call Integration for LeadSquared

Education, BFSI and healthcare teams on LeadSquared can capture missed call enquiries straight into their lead lists, tagged with source and campaign, so counsellors and loan officers call back fast. We connect your LeadSquared account for you using our signed webhook and REST API, usually within a few days.

Which fields land where in LeadSquared

One missed call becomes one record, tagged with the campaign that produced it.

Phone

data.from, the caller's mobile number, used by LeadSquared to match existing leads.

Source

A fixed value such as "Missed Call" so these leads are reported as their own channel.

Source Campaign

data.phone_number_name, for example "Admissions 2027 - Lucknow newspaper".

Activity

The missed call logged as an activity with its time, so repeat enquiries show on the lead's timeline.

Typical workflows for LeadSquared users

Admissions season

Coaching institutes, schools and colleges put one number on each newspaper, hoarding and pamphlet and route leads to counsellors by course or city.

Loans and insurance

Lenders and insurers capture interest from branch posters and SMS campaigns and distribute leads to field officers by pin code or product.

Healthcare enquiries

Hospitals and diagnostic chains capture callback requests from camps and print ads for the call centre to book appointments.

Lead distribution

Use LeadSquared's distribution rules on Source Campaign so each branch or counsellor gets their own missed call leads.

Built for high-volume, phone-first sales

LeadSquared customers sell over the phone: counsellors call students, loan officers call applicants, and speed to first call decides conversion. Missed calls fit that model well because the enquiry is already a phone number, works for parents and applicants who will not fill a form, and needs no app or internet. Connected to LeadSquared, each missed call is on a counsellor's list within seconds instead of in a CSV at the end of the day.

How the connection is set up

  1. Step 1 of 4: Buy your numbers

    Sign in at missedcall.edesy.in, complete KYC and buy one number per campaign, named the way you want the source to read in LeadSquared.

  2. Step 2 of 4: Share your setup

    Tell us which LeadSquared objects and fields you use for new leads and who should own them. Share your lead fields, activity types and distribution rules.

  3. Step 3 of 4: We connect it

    Our team points the signed call.missed webhook at your LeadSquared and maps the fields, usually within a few days.

  4. Step 4 of 4: Test together

    Give each number a test missed call and confirm the record, source and owner look right before the campaign goes live.

Tell us about your calls

Share your use case and volume. We reply within one working day with a setup plan and pricing.

Available Now vs Built On Request

Missed call service is live and self-serve at missedcall.edesy.in: complete KYC, pick a number and start capturing callers the same day. Everything in the second list we set up for your account on request - tell us what you need.

Available now

  • Auto-reject missed call number

    Calls are cut with a busy tone before they are answered, so callers are never charged.

  • Instant caller capture

    Every missed call is logged with the caller number, time and the number they dialled.

  • Campaign dashboard and CSV export

    Totals, unique callers and a daily chart per number; download every lead as CSV.

  • Real-time webhook

    Signed call.missed events to your CRM or backend, with retries, replay and no charge for failed deliveries.

  • REST API

    List, summarise and export missed calls and manage numbers and plans by API key.

  • Edesy CRM

    Send every missed caller into Edesy CRM as a lead (free CRM plan available).

Pricing

Number Rs 499/month plus Rs 0.30 per missed call sent to your webhook - the missed-call list and CSV are free without a webhook. Unlimited plan Rs 1,498/month per number (fair use 1,00,000 calls, then Rs 0.10). Prepay 3, 6 or 12 months for up to 25% off. Prices exclude GST; KYC required before buying a number.

Built on request

  • SMS or WhatsApp reply

    Send a message back to every missed caller.

  • Automatic AI voice callback

    An AI voice agent calls each missed caller back within a minute.

  • Salesforce, Zoho, HubSpot or in-house CRM

    We connect missed-call leads to your CRM for you, usually within a few days.

  • Repeat-caller de-duplication

    Count a caller once within a time window you choose.

  • Missed call verification

    Verify a user by a missed call from their registered mobile instead of an OTP.

  • Toll-free and short / premium numbers

    Easy-to-remember campaign numbers.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Frequently Asked Questions

Get missed call leads into LeadSquared

Buy a number today and tell us your CRM; we connect it, usually within a few days.