Alerts

Missed Call Alert Service

Know the moment a customer gives your number a missed call. Every call fires a real-time call.missed webhook that you can turn into an alert in your CRM, Slack channel or own backend, so your team calls back while the customer still remembers your ad.

Looking for something else?

This page is about campaign numbers that customers give a missed call to on purpose. If your problem is that customers call your business line and nobody answers, these are the right fit:

How missed call alerts reach your team

Pick whichever your team already watches.

Real-time webhook

Each missed call is POSTed as a signed call.missed JSON event within seconds, with the caller's number, time and the campaign name of the number dialled.

Alerts in your CRM

Send the webhook to Edesy CRM (free plan) and each call becomes a new lead your team sees immediately. Zoho, Salesforce, HubSpot, LeadSquared or your own CRM can be connected for you.

Slack or team chat

Point the webhook at a small relay or automation that posts "Missed call from +91... on Diwali hoarding" into a Slack or Teams channel. We can set this up for you.

Live dashboard

The portal log refreshes every 10 seconds and shows totals and unique callers per number, so a supervisor can watch a campaign as it runs.

Low-balance email

If your wallet runs low, the account owner gets an email alert. Calls are still captured in the log and CSV, so no lead is lost while you recharge.

SMS or WhatsApp alerts on request

SMS or WhatsApp alerts to a manager's phone, and auto-replies to callers, are available on request; we set them up for your account.

What an alert carries

Use data.phone_number_name to route the alert to the right team, for example admissions vs sales, and data.call_sid to avoid alerting twice when a delivery is retried.

{
  "event": "call.missed",
  "timestamp": "2026-10-20T10:42:13Z",
  "data": {
    "call_sid": "3f6c2a1e-8b4d-4c1a-9e2f-7d5b0a9c1e44",
    "from": "+919876543210",
    "to": "+918045678901",
    "direction": "inbound",
    "status": "missed",
    "phone_number_id": "b21d7e90-5c3a-4f8e-a6d2-91c4e0f37a15",
    "phone_number_name": "Diwali hoarding - Pune"
  }
}

Set up alerts in minutes

  1. Step 1 of 4: Buy a number

    Sign in at missedcall.edesy.in, complete KYC and buy a number for the campaign.

  2. Step 2 of 4: Add a webhook

    Paste your CRM, automation or backend URL in the webhook settings and set a signing secret.

  3. Step 3 of 4: Send a test

    Use the test button, then give the number a real missed call and confirm the alert arrives.

  4. Step 4 of 4: Assign follow-up

    Decide who calls back and how fast. The alert only helps if someone acts on it.

Available Now vs Built On Request

Missed call service is live and self-serve at missedcall.edesy.in: complete KYC, pick a number and start capturing callers the same day. Everything in the second list we set up for your account on request - tell us what you need.

Available now

  • Auto-reject missed call number

    Calls are cut with a busy tone before they are answered, so callers are never charged.

  • Instant caller capture

    Every missed call is logged with the caller number, time and the number they dialled.

  • Campaign dashboard and CSV export

    Totals, unique callers and a daily chart per number; download every lead as CSV.

  • Real-time webhook

    Signed call.missed events to your CRM or backend, with retries, replay and no charge for failed deliveries.

  • REST API

    List, summarise and export missed calls and manage numbers and plans by API key.

  • Edesy CRM

    Send every missed caller into Edesy CRM as a lead (free CRM plan available).

Pricing

Number Rs 499/month plus Rs 0.30 per missed call sent to your webhook - the missed-call list and CSV are free without a webhook. Unlimited plan Rs 1,498/month per number (fair use 1,00,000 calls, then Rs 0.10). Prepay 3, 6 or 12 months for up to 25% off. Prices exclude GST; KYC required before buying a number.

Built on request

  • SMS or WhatsApp reply

    Send a message back to every missed caller.

  • Automatic AI voice callback

    An AI voice agent calls each missed caller back within a minute.

  • Salesforce, Zoho, HubSpot or in-house CRM

    We connect missed-call leads to your CRM for you, usually within a few days.

  • Repeat-caller de-duplication

    Count a caller once within a time window you choose.

  • Missed call verification

    Verify a user by a missed call from their registered mobile instead of an OTP.

  • Toll-free and short / premium numbers

    Easy-to-remember campaign numbers.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Frequently Asked Questions

Turn missed calls into instant alerts

Buy a number, add a webhook and get your first alert today.