Comparison Guide

Missed Call Service Providers in India

Most Indian cloud telephony and CPaaS companies offer a missed call number. The differences are in how you buy it, how leads reach you and how pricing scales with volume. This guide describes each provider neutrally and lists what to check before you sign.

What to evaluate in any provider

Ask every vendor these questions, including us.

Pricing model

Is it a number rental plus per-event charge, a bundled package, or an annual contract? Is there an unlimited option for burst campaigns, and is the CSV free or metered?

Self-serve or sales-led

Can you sign up, finish KYC and buy a number online today, or do you need a sales call and a quote?

Webhook quality

Is there a real-time webhook? Is it signed, are failed deliveries retried, can you replay them, and do retries carry a stable ID so you can deduplicate?

CRM and API

Can leads go straight into a CRM, and is there a REST API to pull calls, summaries and CSV exports? Who sets up the connection to your CRM?

Number types

Indian virtual numbers, toll-free, or short codes? How many numbers can you run, and what is the simultaneous-call capacity per number for TV or election bursts?

KYC and billing

What documents are needed for your business type, how long review takes, and do you get a GST invoice for input tax credit?

Providers at a glance

Descriptions are based on each company's public positioning. Check their current pricing and features directly; we do not publish other providers' prices.

Edesy

Self-serve missed call numbers at missedcall.edesy.in. Published pricing (Rs 499/month per number, Rs 0.30 per webhook event, or Rs 1,498/month Unlimited), free log and CSV without a webhook, signed webhook with retries and replay, REST API, and a free Edesy CRM plan as a lead destination.

Exotel

A Bengaluru-based cloud telephony and customer engagement platform. Missed call sits alongside virtual numbers, IVR and contact-centre products. Check their current pricing and whether missed call is sold standalone.

Knowlarity

A cloud telephony provider offering virtual numbers, IVR and call management with missed call as one of the services. Ask about plan structure and webhook or API access.

MyOperator

A cloud communication platform focused on small and mid-size Indian businesses, with call management, IVR and missed call features. Compare how leads are exported and whether pricing is per number or bundled.

MSG91

A CPaaS provider best known for SMS and OTP APIs, with missed call services in its product range. A natural fit if you already send SMS through them; check per-event pricing.

Kaleyra (Solutions Infini)

An enterprise CPaaS for messaging and voice; Solutions Infini is the Indian business that became part of Kaleyra. Typically sales-led; ask for a quote for your volume.

Textlocal

A bulk SMS marketing platform used by many Indian SMBs, with missed call numbers available alongside messaging. Check whether a webhook or only reports are included.

Ozonetel

A cloud contact centre provider. Missed call fits as an inbound channel within a wider contact-centre setup rather than as a standalone campaign tool.

Where Edesy fits

Edesy suits teams that want to start today without a sales call: buy a number after KYC (usually reviewed within 24 hours), run a print or outdoor campaign on the Rs 499 rental alone using the free log and CSV, and add a signed webhook or the free Edesy CRM when you need leads delivered automatically. For high-volume political, TV or contest campaigns, the Rs 1,498 Unlimited plan and several numbers per campaign keep costs predictable. If you need toll-free numbers or SMS replies to callers, those are available on request; we set them up for your account.

Available Now vs Built On Request

Missed call service is live and self-serve at missedcall.edesy.in: complete KYC, pick a number and start capturing callers the same day. Everything in the second list we set up for your account on request - tell us what you need.

Available now

  • Auto-reject missed call number

    Calls are cut with a busy tone before they are answered, so callers are never charged.

  • Instant caller capture

    Every missed call is logged with the caller number, time and the number they dialled.

  • Campaign dashboard and CSV export

    Totals, unique callers and a daily chart per number; download every lead as CSV.

  • Real-time webhook

    Signed call.missed events to your CRM or backend, with retries, replay and no charge for failed deliveries.

  • REST API

    List, summarise and export missed calls and manage numbers and plans by API key.

  • Edesy CRM

    Send every missed caller into Edesy CRM as a lead (free CRM plan available).

Pricing

Number Rs 499/month plus Rs 0.30 per missed call sent to your webhook - the missed-call list and CSV are free without a webhook. Unlimited plan Rs 1,498/month per number (fair use 1,00,000 calls, then Rs 0.10). Prepay 3, 6 or 12 months for up to 25% off. Prices exclude GST; KYC required before buying a number.

Built on request

  • SMS or WhatsApp reply

    Send a message back to every missed caller.

  • Automatic AI voice callback

    An AI voice agent calls each missed caller back within a minute.

  • Salesforce, Zoho, HubSpot or in-house CRM

    We connect missed-call leads to your CRM for you, usually within a few days.

  • Repeat-caller de-duplication

    Count a caller once within a time window you choose.

  • Missed call verification

    Verify a user by a missed call from their registered mobile instead of an OTP.

  • Toll-free and short / premium numbers

    Easy-to-remember campaign numbers.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Frequently Asked Questions

Try the self-serve option

Sign in, finish KYC and buy a number without a sales call.