Any language through recorded audio

IVR in Any Indian Language, With Your Own Recorded Prompts

Record your greeting and menu in Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia or any other language. Upload the audio, connect each keypress to a transfer, voicemail or your own API, and publish. Callers hear a real voice in their language and answer with the keypad.

What works today, plainly

Hindi, English Any other language
Recorded audio prompts Yes Yes
Keypad (DTMF) menus Yes Yes
Transfer, voicemail, HTTP requests Yes Yes
Text-to-speech (typed prompts) Yes Not yet
Per-call details spoken by text-to-speech (name, amount) Yes Not yet
Speech input (caller speaks instead of pressing a key) Not yet Not yet

In short: any language works when the words are fixed and recorded. If the call needs to speak something different on every call, such as a name or an amount, that part needs Hindi or English text-to-speech today, or a set of recordings you choose between.

How it works

Recorded prompts plus keypad menus, in the visual flow builder

Record your prompts
Greeting, menu options and short messages, in your language. A phone recording in a quiet room is enough to start; a studio voice is better for a public line.
Upload them to Play steps
mp3, wav, m4a or ogg, up to 5 MB per file, or a link to the audio. A Play step can loop the audio up to 10 times.
Add a keypad menu
Follow the recorded menu with a Menu step that listens for 1 to 10 digits, with a timeout and a path for no input.
Connect each key and publish
Transfer to a number, take a voicemail, play another recording or call your API. Test call it, then publish.

Why recorded prompts work well

A real voice in the caller's language

No machine accent and no mispronounced place names. Callers hear someone who sounds local.

Any language or dialect

If someone can record it, the IVR can play it, including dialects no text-to-speech engine covers.

Keypad works on every phone

Callers answer with the keypad, so it works on feature phones and noisy lines alike.

Language choice up front

Start with "press 1 for Tamil, 2 for English" and run a separate branch of recordings for each language.

Keypresses reach your systems

An HTTP Request step sends the caller's choice to your CRM or backend, signed so you can verify it came from us.

Voicemail and recording

Take a message when nobody can answer, and optionally record whole calls.

Good fits for recorded-prompt IVR

Regional Language IVR: FAQ

Speak to callers in their own language.

Tell us your languages and call volume. We'll help you build the flow around your recordings.