Write the "this call may be recorded" lines a caller hears at the start of a call: the opening notice, an automated assistant line for AI voice agents, why you record, an opt-out and what to say if the caller objects. English, Hindi or Hinglish.
The wording follows our guide to recording consent wording for AI calls. For the rest of the setup, see the voice agent compliance checklist.
Spoken in the opening line. Left empty, the lines show a company placeholder you can fill in later.
Choose "Is recorded" if every call is recorded. Scripts for an AI voice agent always say "is recorded" and open with the automated-assistant line.
Your call recording disclosure
| Line | What the caller hears |
|---|---|
| Opening disclosure | Hello, this is {{company}}. This call may be recorded for quality and training purposes. |
| If the caller objects | No problem. Would you like a callback from our team instead, or the details on WhatsApp? |
Play the opening before anything else is said, in the caller's language. If a caller objects, offer the alternative, note their preference, and don't continue the automated call against their wishes.
This is wording help, not legal advice. Check the rules for your sector with your compliance adviser, and use the checklists below for calling hours, consent and AI disclosure.
Play This as an IVR Prompt (free)Keep it short, keep the same meaning in every language, and publish your full policy on your website instead of reading legal text aloud. A recording notice is only one part of handling recordings: decide how long they are kept and who can listen. More in recording consent wording for AI calls, call recording and DND rules and DPDP compliance for voice.
Who is calling, that the call is recorded, and if an AI voice agent is speaking, that the caller is talking to an automated assistant. One or two short sentences at the start of the call, before anything substantive is said.
If every call is recorded, say "is recorded". Use "may be recorded" only when some calls are not. Switch between the two with the Recording option.
In the opening greeting, before the main question or any personal details. On inbound calls it usually sits in the IVR greeting; on an AI voice agent it goes in the agent's first line.
Yes. Tell callers it is an automated assistant and who it is calling for, and offer a person on request. If a caller asks whether it is a robot, answer honestly.
Offer an alternative, such as a callback from your team or the details on WhatsApp or SMS, and note their preference. Only offer a "press 9" or "stop recording" option if your system can actually do it.
No. It is wording help. The rules for recording, consent and data protection depend on your sector and how you use the recordings, so check them with your compliance adviser.
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English, Hindi (Devanagari) and Hinglish
Lines for an IVR prompt, AI voice agent or human agent
Automated assistant disclosure for AI voice agents
Purpose line for quality, support, sales, collections or KYC
Optional opt-out line and a reply for callers who object
Copy all lines or download as text
Record a short announcement that plays before every inbound call is answered.
Open each call by saying it is automated and recorded, in the caller's language.
Give agents the same opening line and a polite reply when a caller objects.
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