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Turn Your FAQ into a Voice Agent

Most support calls ask the same handful of questions you already answered in your FAQ. Upload that FAQ as a PDF, DOCX, or TXT, or crawl your public FAQ page by URL. The voice agent then deflects those repetitive calls with accurate, grounded answers. There is no native connector — just two simple, no-code paths.

Build Your FAQ Voice Agent
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2 Paths

To Ingest Your FAQ

Deflect

Repetitive Calls

1-5 min

To Go Live

RAG

Grounded Answers

How Your FAQ Reaches Your Voice Agent

Two honest, no-code paths — pick whichever fits how your FAQ is stored

Upload the FAQ File

Have your FAQ in a document? Upload it as a PDF, DOCX, or TXT (up to 10 MB each). We parse the questions and answers, chunk, and embed them automatically — no formatting required.

Crawl a Public FAQ Page

If your FAQ lives on a public web page, point our crawler at the URL or sitemap. We fetch the rendered HTML, respect robots.txt, and index the content — no copy-paste.

Semantic Retrieval

Callers rarely phrase questions like your FAQ headings. The agent retrieves by meaning, so 'do you ship to my city' still matches your shipping FAQ entry.

Keep It Current

For a crawled FAQ page, schedule an auto re-crawl so edits flow through with change detection. For an uploaded file, re-upload whenever your FAQ changes.

Two Ways to Set It Up

There is no one-click FAQ import — here are the two real paths

Path A - Upload Your FAQ File
Save your FAQ as a PDF, DOCX, or TXT. In the voice agent knowledge base, upload the file (up to 10 MB). We parse, chunk (~512 tokens, 50 overlap), and embed the questions and answers.
Path B - Crawl Your Public FAQ Page
If your FAQ is on a public page, copy its URL (or sitemap) and add it as a crawl source. We fetch the HTML and index it, respecting robots.txt, with optional scheduled re-crawl.
Automatic Processing
Either way, content is embedded with OpenAI text-embedding-3-small and stored in an isolated vector index. Ready in about 1-5 minutes.
Deflect FAQ Calls Automatically
The same agent works across phone, WhatsApp, and website. It retrieves the top matching answer, can cite the source, and is configured to say 'I don't know' or hand off rather than guess.

FAQs That Deflect the Most Calls

The repetitive questions worth automating first

Hours & Location

Opening hours, holiday timings, address, and directions

Returns & Refunds

Policy windows, eligibility, and how-to steps callers keep asking about

Pricing & Plans

What's included, tiers, and common billing questions from your FAQ

Order & Delivery

Shipping timelines, tracking, and coverage areas

Account & Login

Password resets, account changes, and access questions

Getting Started

Onboarding and how-to questions new customers ask repeatedly

Teams Deflecting Calls with an FAQ Voice Agent

How a simple FAQ becomes phone-line automation

"We uploaded our FAQ as a PDF and the agent started fielding the same questions our team answered fifty times a day. Setup took minutes."

Repetitive Calls Handled

Retail

Customer Support

"Our FAQ page was already public, so we just gave the crawler the URL. Now callers get consistent answers whether they read the page or call us."

Consistent Answers

Home Services

Operations

"When a question falls outside the FAQ, the agent says so and hands off to a person. No made-up answers, which is what we worried about."

Clean Handoffs

Healthcare Services

Customer Care

FAQ Voice Agent FAQ

Straight answers about turning your FAQ into voice

Explore Knowledge Sources

Other ways to feed your voice agent

Knowledge Base Hub

From a Website URL

Notion Knowledge Base

Confluence Knowledge Base

Zendesk Help Center

Simple, Transparent Pricing

AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager
Bring Your Own Keys
₹1.5/ minute + your AI & telephonyplatform fee
Use your own STT, LLM & TTS keys
  • Lowest platform rate
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs keys
  • Pay AI providers directly at your own rates
  • No platform markup on AI minutes
  • Data residency & compliance friendly
  • Best for high volume
See BYOK Pricing

Let Your FAQ Answer the Phone

Upload the file or crawl the page — your voice agent starts deflecting repetitive FAQ calls in minutes

Start Free TrialRead the Docs
Flexible Pricing

Get a Demo of an FAQ-Powered Voice Agent

Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.

AI Voice Agent - FAQ Knowledge Base - Contact Us for Pricing
Get a personalized quote tailored to your business requirements

What You Get

Custom pricing based on your needs

No hidden fees or surprises

Flexible payment options

Volume discounts available

Free consultation & demo

30-day money-back guarantee

Get Your Custom Quote

Our team will get back to you within 24 hours with a personalized pricing proposal

Contact SalesSchedule a Demo

Or reach out directly:

Contact Form+91 9547531359

Trusted by businesses worldwide

No commitment required
Free consultation
Response within 24h

Related Pages

More AI voice agent resources

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Google Drive Voice Agent Google Sheets Integration Hd Voices Html Voice Widget Human Handoff Inbound Outbound

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Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Tamil
Education

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AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

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Assamese
Lead Qualification

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AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

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Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

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Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Start from $0.04/min - 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers

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Solutions

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  • WhatsApp Bot Builder
  • AI Website Chatbot
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